Adrenaline FAQ
How do I reserve a bike?
You can reserve a bike by sending us an email, or calling us. To confirm the reservation we take a 20% deposit.
Is medical insurance included in tours and rentals?
Yes! We have medical insurance that covers your medical expenses in any motorcycle related injury.
What is the rental period for the motorbike?
Our rental period is from 9 a.m. to 6 p.m. daily. You are welcome to keep the bike as long as you want, and we offer discounts for 5+ day rentals.
Which difficulty level is suitable for me?
Beginner: Zero motorcycle experience required. Lessons are compulsory for first time riders and included for free in the tour price, or you may ride an automatic scooter.
Intermediate: Comfortable riding a motorcycle on sealed roads, in moderate-heavy traffic, on mildly uneven/ unsealed roads, and up to 4-5 hours per day. You may require minor assistance in some harder off-road sections.
Advanced: Extensive riding experience (including a minimum 1 year off-road). You are comfortable riding on almost any terrain in any weather conditions for up to 6 hours per day. You can check out our advanced off-road motorcycle tours here.
How do I get to your office?
Santa Marta: We are a short 5,000 COP taxi away. Our office is located at Carrera 21 #20 -36 in Bario Jardin (Drop Bear Hostel)
Cartagena: Your best bet for transportation to and from Cartagena is with Marsol or Berlinas. Both have comfortable shuttle vans, and Marsol even offers door to door service. Usually the journey takes about 4 hours.
Where should I stay before/after the tour?
Our office is conveniently located at Drop Bear Hostel, and offers dorm beds as well as private rooms at competitive rates. If you choose to stay somewhere else, we can give you some suggestions for our other favorite spots in the area.
What happens if I have mechanical issues with my motorcycle/scooter?
Just give us a call. 90% of the time we can walk you through how to fix the issue over the phone. In the case you can not get the bike fixed, we will send a mechanic out to fix the bike / swap bikes with you.
What documents are required to rent a motorcycle/scooter?
In Colombia you do not need an international driver's license when you are in the country on a tourist visa. Bikes 124cc and below do not require a motorcycle endorsement.
Can I store my big luggage at your office while on our trip?
Absolutely! We have a secure luggage area inside the hostel
Can I cross borders on the motorcycles?
Due to insurance and security reasons, the motorcycles can not leave Colombia.
